FAQ

We have a $10 flat rate fee for orders places in Australia. Postage costs for international delivery orders vary. Upon checkout, use the shipping calculator to calculate your total shipping cost. To get an estimate on how long delivery will take for international orders, please use the Expected Delivery Date Calculator.

onesielove.com.au uses Paypal. If you don’t have a paypal account then you can still use your credit card through the paypal payment gateway.

Melb, Syd, Brisbane Metro: 1-3 working days
Adelaide Metro: 3-5 working days

Perth, Darwin Metro: up to 5 working days

All other areas: 5-7 working days

You have 30 days to return your item from the date you receive it. Please note that if the seal has been ripped, we cannot issue you a refund.

Visit the contact us page to discuss a return.

Please read our FAQ before sending us a message.

CONTACT

Send us a message and we’ll get back to you soon.

customerservice @ onesielove.com.au