Frequently Asked Questions
Please read our FAQ before sending us a message.
We have a $10 flat rate fee for orders places in Australia. Postage costs for international delivery orders vary. Upon checkout, use the shipping calculator to calculate your total shipping cost. To get an estimate on how long delivery will take for international orders, please use the Expected Delivery Date Calculator.
onesielove.com.au uses Paypal. If you don’t have a paypal account then you can still use your credit card through the paypal payment gateway.
Melb, Syd, Brisbane Metro: 1-3 working days
Adelaide Metro: 3-5 working days
Perth, Darwin Metro: up to 5 working days
All other areas: 5-7 working days
You have 30 days to return your item from the date you receive it. Please note that if the seal has been ripped, we cannot issue you a refund.
Visit the contact us page to discuss a return.
Return Address PO BOX 2031 Greenvale Victoria, Melbourne Australia 3059
Send us an email